Frequently Asked Questions

  • Nope! That’s the beauty of virtual bookkeeping; I can be in St. Louis and you can be anywhere.

  • Our prices are based on many factors. They are custom built for your business. The best way to find prices is to fill out the consultation form.

  • • Monthly income and expense tracking

    • Categorizing all transactions appropriately and consistently​

    • Monthly Financial Statements that include a Balance Sheet and Profit & Loss report

    • Unlimited email and text support​

  • • Detailed financials showing class tracking or job profitability

    • Invoicing

    • Bill payment

    • Payroll

  • Nope! No contract is required. However, there are no partial month refunds.

  • Yes, an engagement letter is required before work can begin.

  • As a Certified Quickbooks ProAdvisor, you can rest assured that you are working with the highest quality professionals. We all also belong to a large network of financial professionals so if there is a question we have not seen before, we have a lot of resources in our back pocket to find an answer for you fast.

  • Ideally, our bookkeeping team will need access to your business bank and credit card accounts in order to efficiently complete your monthly financials. Many banks allow for accountant (read-only) access to bank accounts or we can directly link your accounts to QBO. This access helps us to keep our work streamlined and our efficiency high.

  • We pride ourselves on being very responsive to our clients important inquiries. We strive to respond within 24 hours AT MOST (except over weekends and holidays). If we are very busy, we will respond to let you know we've received your email and will address it shortly.

  • Due to the flexible nature of bookkeeping work, many team members work various hours of the day and night. However, we use standard M-F 8-5 work hours to address emails and phone calls.

  • Yes. Our team must use Quickbooks Online - Essentials, Plus, or Advanced are all acceptable. Simple Start or Quickbooks Self Employed are not. If you have a current subscription, you are ahead of the game. No need to get another subscription. If you do not currently have a subscription, we can get your account set up for you. We are able to offer 30% off to our new clients for 12 months. This is the best discount you can get with Quickbooks Online. We highly recommend signing up for Essentials or Plus to start.